Fix what matters in your community

Ayusin.ph is the single place to report local problems, see progress, and help LGUs resolve issues faster β€” with clear accountability and automatic escalation when action stalls.

Pilot LGUs: onboarding now
Report β†’ Respond SLA tracking
Open data for NGOs & media
LGU console: kanban & assignments
Automated escalation engine

Why It Matters

Ayusin.ph gives every citizen a direct line to local government and makes every step of the response visible.

For LGUs, it's a unified intake and case management tool that reduces noise, surfaces urgency, and builds public trust through transparency.

Principles & Safeguards

Public-First, Privacy-Safe

Non-Profit Commitment

No ads. No data sales. Purpose-built for public good.

Privacy by Design

Compliant with the PH Data Privacy Act; anonymized public data.

Accessibility

Clear language, inclusive UI, and mobile-first experiences.

Transparency

Visible statuses, open performance dashboards, and audit trails.

What You Can Do

Built for Action

For Citizens

  • Report with photo/video, GPS, and category
  • Track progress and receive notifications
  • Upvote, comment, and avoid duplicates

For LGUs

  • Unified intake and kanban status views
  • Assignments, SLAs, internal notes, public replies
  • Performance analytics: resolution time, hotspots, satisfaction

For Partners

  • Open data APIs and public dashboards
  • Research-ready, anonymized datasets
  • Collaboration opportunities with LGUs

Escalation Engine

Timely action is non-negotiable. Unresolved or high-urgency reports automatically move up to the right office β€” with full public visibility.

  • Smart triggers: upvotes, severity, and time waiting
  • Tiered routing: Barangay β†’ City/Municipality β†’ Province
  • Clear indicators show when and where a case escalated

How It Works

Priority Automatic Escalation: if a case stalls or is critical, it moves up and stays visible until resolved. See details β†’
  1. 1

    Report

    Attach photo/video, location, and category. Submit in seconds.

  2. 2

    Validate

    Neighbors upvote and comment to raise priority.

  3. 3

    Triage & Escalate

    LGU assigns with SLA; if stalled or severe, the system escalates automatically.

  4. 4

    Resolve

    Completion verified publicly, with feedback from the reporter.

Phased Rollout

Start Small, Scale Nationwide

Phase 1 β€” Report & Respond

  • Issue reporting with media + GPS
  • Upvotes, comments, filtering
  • LGU kanban + assignments

Phase 2 β€” Engagement & Intelligence

  • Automated escalation to higher offices
  • Announcements, polls, simple services
  • AI: categorization, duplicates, summaries

Phase 3 β€” Ecosystem & Services

  • Open Data APIs + partner spaces
  • Programs, volunteers, e-Gov permits
  • Tracked digital workflows

Phase 4 β€” Predictive Governance

  • National integrations + advisories
  • Predictive heatmaps + forecasting
  • AI media analysis + voice-to-report
Highlights

Pilots & Partnerships

Pilot results illustration
Pilot

Barangay Pilot: Faster Responses

Citizen reports helped reprioritize road repair and waste pickup in under a month.

See pilot details β†’
Escalation feature illustration
Feature

Automated Escalation Live

Unresolved issues auto-route with SLAs β€” visibility that drives action.

See how it works β†’
Open data partnership illustration
Partnership

NGOs Use Open Data

Anonymous datasets inform service planning and community programs.

Explore features β†’

Frequently Asked Questions

Who can see my report?

Public reports are visible by default. Sensitive topics can be submitted privately to the LGU when appropriate.

How are duplicates handled?

Citizens are prompted to upvote similar nearby reports. LGUs can merge duplicates to keep workloads clean.

What about data privacy?

We align with the Philippine Data Privacy Act, apply encryption, and anonymize public datasets.

Does it work offline?

Yes. Reports draft offline and sync when a connection is available (mobile apps).

Partner With Us

Interested in pilots, partnerships, or research? Let’s talk.